We're here to help

Get instant answers to common questions

Support team

Contact our support team for more information, just send us an email. Please refer to your customer portal ID.

Tutorial Videos

Look at our Youtube channel for some tutorial videos

More answers

Looking for more answers? Have a look at our wiki https://wiki.axs2lms.com

Frequently Asked Questions

We've compiled a list of answers to common questions.

AXS2LMS is an easy to use Learning Management Software for keeping track on your employees trainings.

AXS2LMS is pronounced access-to-LMS. It’s simple, just keep in mind: we give you access to the LMS.

AXS2LMS supports every type of device, as long as it have a web browser.

That depends on the type of LMS you use. Are you using an LMS which support SCORM, probably you can export your data from your old LMS and import into AXS2LMS. Our technical team is here to support you with this. 

AXS2LMS is paid per annual, if you would like to cancel your subscription, you can do that within the ongoing year. We do not provide any refund if you stop using AXS2LMS in the current year.

Software as a Service is a software licensing and delivery model in which software is licensed on subscription basis and is centrally hosted. AXS2LMS is offered as a SaaS solution.

Yes, you can create content within AXS2LMS. Although we advise people to create content with use of content development solutions such as iSpring or Thinglink. You can easily upload content within the SCORM standards which is created externally.

SCORM is a collection of standards and specifications for e-Learning. It defines communications between client side content and a host system (called “the run-time environment”) LMS. SCORM also defines how content may be packaged into a transferable ZIP file.

You can create your own certificate after a student completed a course. Certificates can including a certain period of validity or can only be obtained if a student passes with a certain score.

Yes you can use your own domain. Standard we offer that every customers gets his own user-domain with AXS2LMS, e.g. customer.axs2lms.com.

If you want to use your own domain from your corporate academy, you can easily forward that the the domain provided by AXS2LMS.

Can’t find what you need? Our support team is here to help you